---
title: I have not received my Welcome packs yet
description: No welcome pack for my Good Life Sorted visit as a helper
---

[Skip to content](https://go-staging.goodlifesorted.com/helper-kb/i-have-not-received-my-welcome-packs-yet#main-content)

English - United Kingdom

Show submenu for translations

![Good Life Sorted Logo](https://go-staging.goodlifesorted.com/hubfs/81dabf7465f328969eda332953e514f9%20(2).svg)

Open main navigation

Close main navigation

- English - United Kingdom
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Helper Chat KB](https://go-staging.goodlifesorted.com/helper-kb?hsLang=en-gb)
2. [FAQs](https://go-staging.goodlifesorted.com/helper-kb/faqs?hsLang=en-gb)
3. [Visits & Resources](https://go-staging.goodlifesorted.com/helper-kb/faqs?hsLang=en-gb#visits-resources)

# I have not received my Welcome packs yet

If your Welcome Pack does not arrive in time for your first visit **you can still go ahead** with the visit as planned. **Simply inform the customer that you will bring it along to your next visit.**

- [FAQs](https://go-staging.goodlifesorted.com/helper-kb/faqs?hsLang=en-gb#main-content)

    - [Visits & Resources](https://go-staging.goodlifesorted.com/helper-kb/faqs?hsLang=en-gb#visits-resources)

[![Good Life Sorted Logo](https://go-staging.goodlifesorted.com/hubfs/81dabf7465f328969eda332953e514f9%20(2).svg "Good Life Sorted Logo")](https://staging-9127-goodlifesorted3.wpcomstaging.com/)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Good Life Sorted